{"product_id":"premium-extended-support","title":"Premium Extended Support","description":"\u003cp\u003e\u003cstrong\u003eOne-to-one help, for when the guide alone isn’t enough.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003ePremium Extended Support adds direct access to our training team for the whole length of your plan. Training rarely goes exactly to plan — this is for the weeks when your dog regresses, a new problem appears, or you simply want someone to tell you whether you’re on the right track.\u003c\/p\u003e\u003ch3\u003eWhat’s included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority email support\u003c\/strong\u003e with a reply within one working day\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePersonal plan adjustments\u003c\/strong\u003e when your dog’s progress doesn’t match the schedule\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVideo review\u003c\/strong\u003e — send us a short clip of a training session and get written feedback on your timing, rewards and handling\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBehaviour troubleshooting\u003c\/strong\u003e for specific problems in your home\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtra worksheets and exercises\u003c\/strong\u003e chosen for your dog, not sent to everyone\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eGood to know\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eThis is an \u003cstrong\u003eadd-on\u003c\/strong\u003e. It is designed to be bought alongside a Balkan Programs plan and follows the same length as the plan you choose.\u003c\/li\u003e\n\u003cli\u003e100% digital — support is delivered by email. Nothing is shipped.\u003c\/li\u003e\n\u003cli\u003eInstructions for reaching your support inbox arrive with your order confirmation.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003eSupport is educational guidance using reward-based methods. It is not veterinary advice and is not a substitute for in-person assessment. If your dog shows aggression, severe anxiety or a sudden change in behaviour, please contact a qualified behaviourist or your vet.\u003c\/em\u003e\u003c\/p\u003e","brand":"Balkan Programs","offers":[{"title":"Default Title","offer_id":58103347839358,"sku":null,"price":14.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1022\/4468\/0062\/files\/balkani-tile-plus_72a7dc9d-4b94-473a-bb40-f7cf3e07b1aa.png?v=1790454556","url":"https:\/\/balkani.online\/products\/premium-extended-support","provider":"Balkans Programs","version":"1.0","type":"link"}